Terms of Service

What this platform is

This is a privately owned car hire and sales platform. Every vehicle listed belongs to us. Every driver is employed or contracted by us. This is not a marketplace connecting you to third-party car owners, and it is not a ride-hailing app with real-time driver matching.

Car hire

• All hire includes a dedicated driver. We do not offer self-drive rentals.
• Pricing is a flat daily rate per vehicle, shown on the listing — it does not change based on distance, route, or destination.
• A booking is not confirmed until we have verified your payment and clicked “Confirm” on our end. Uploading payment proof starts the review process; it does not itself confirm the booking.
• We aim to confirm every booking within 2 hours of receiving valid payment proof, during business hours.

Payment

• Payment is made by direct bank transfer to our business account. We do not use a third-party payment gateway, and we never see or store your card or banking credentials.
• You are responsible for including the booking reference code in your transfer so we can match your payment.
• If we cannot verify your payment (wrong amount, unclear proof, unmatched reference), we will flag the issue and ask you to re-upload or contact us — we will never confirm a booking without verifying payment first.

Cancellations and refunds

See our separate Cancellation Policy for the full refund schedule. By booking, you agree to those terms.

Your responsibilities

• Provide accurate information when booking (contact details, pickup location, dates).
• Be available at the agreed pickup point and time. A no-show is treated as a completed booking with no refund, per the cancellation policy.
• Treat our vehicles and drivers with respect. We reserve the right to end a hire early, without refund, if a passenger behaves in a way that threatens the safety of the driver or the vehicle.

Safety features

This platform provides an SOS button and optional trip-sharing during active bookings, described in full in our Privacy Policy. These features are provided as an additional safety measure and do not replace your own judgment or your right to contact emergency services (police, ambulance) directly at any time.

Car sales

• Cars listed for sale are inspected in person — this platform does not deliver vehicles for test drives or facilitate remote purchases.
• “Make an Offer” submissions are not binding. We may accept, counter, or decline any offer. A sale is only final once agreed and completed offline between you and us directly.
• Prices, availability, and vehicle condition are as accurate as we can make them at time of listing, but final inspection is your responsibility before any purchase.

Reviews

If you leave a review after a completed hire, you agree it reflects your genuine experience. We reserve the right to remove reviews that are abusive, fake, or unrelated to an actual booking.

Limitation of liability

Insurance, not this clause, is our primary commitment to you. Every vehicle used for hire carries the insurance required by Nigerian law, including cover for fare-paying passengers, not just third parties outside the vehicle. If you are injured or suffer loss during a hire because of our negligence, our insurance is the primary route to make that right — this section does not exist to make that claim disappear.

Vehicle condition. We maintain every vehicle in our hire fleet to a standard fit for safe passenger transport, and every driver is vetted before being assigned to hires. If a specific defect or safety issue is reported to us, we address it before that vehicle is used again for a paying hire.

What is limited, and what is not:

• We limit our liability for indirect or consequential loss — for example, lost income from a missed business meeting, or the cost of alternative travel arrangements you made without giving us a chance to resolve the issue first.
• We do not, and cannot lawfully, limit or exclude our liability for death, personal injury, gross negligence, or wilful misconduct caused by us or our drivers. Nothing in these Terms limits your rights under the Federal Competition and Consumer Protection Act 2018, or any other Nigerian law that cannot be lawfully excluded by contract.
• We are not responsible for events genuinely outside our control — for example, another driver's negligence in a road incident our driver did not cause, extreme weather, or actions taken by you or another passenger against our driver's advice.

Nothing in this section is intended to, and does not, ask you to give up any right the law gives you as a consumer. If any part of this section is found to go further than the law allows, only that part is set aside — the rest of these Terms continues to apply.

Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes take effect means you accept the updated terms.

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